Returns and Order Issues

We're Here to Help

We will gladly replace merchandise or provide a refund if the order has shortages, damages, or for items no longer needed.

Return/Refund Policy

Claims for damages or shortages must be made within 10 days of receipt of the order.
Requests for returns must be made within 30 days from date of shipment and returned in the original packaging.
Closeout merchandise may not be returned; all sales final.
Decorated, Wool and Sublimated products may not be returned including third party shipments.
Returns are subject to a 15% restocking charge.
Returns are subject to a 25% restocking charge.

All returns require a Return Authorization. To request a return, call Customer Care at 800-237-6695 or fill out the form below.
Returned merchandise must be received within 30 days of receiving the Return Authorization.
Restock fee will be waived if a replacement order of equal or greater value is placed at the time the Return Authorization is issued.

Returns/Order Issue

To request a Return Authorization, please enter the information requested below and a Customer Care specialist will respond back as soon as possible.